Live Chat
Instant help from our support team. Available Mon-Fri, 9am-6pm EST. No waiting in line.
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We're here to help
We're real humans, we promise.
Whether you need help with a deployment, have a billing question, or just want to say hi, our team is here for you. No bots, no queues, just friendly support.
Support channels
How do you like to talk?
Pick the channel that fits your vibe. We're active on all of them.
Email Support
For detailed issues, feature requests, or when you need to attach screenshots. We usually reply within 24 hours.
support@statusly.ioTwitter / X
Quick tips, community chatter, and occasional memes. Tag us at @StatuslyHQ.
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Response times
How fast do we reply?
Hobby
Community forum support.
24-48 hrsPro
Email & Chat support.
4-12 hrsEnterprise
Dedicated account manager.
1-4 hrs
Enterprise & Agency
Ready to scale your team?
We work with agencies, startups, and enterprises to build custom infrastructure solutions, custom SLAs, and dedicated support.